Frequently Asked Questions

Everything you need to know about shopping with ILoveDooney nb.

Are the products on ILoveDooney nb authentic?

Yes, every item we sell is 100% authentic and sourced directly from the manufacturer, ensuring you receive genuine craftsmanship and quality.

How long does shipping typically take?

Standard shipping usually takes 5-7 business days within the continental U.S. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please note that a small restocking fee may apply to certain clearance items.

Do you offer a warranty on handbags?

Most of our products come with a one-year limited warranty against manufacturer defects. Please retain your order confirmation as proof of purchase.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Can I cancel or modify my order after it has been placed?

Because we strive to process orders quickly, we are unable to make changes once an order is confirmed. However, you can return the item once it arrives.